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Control panel message Description Recommended action
40 EIO X BAD TRANSMISSION
alternates with
To continue press
A connection with the card in the EIO slot
has broken.
1.
Press
to continue printing.
NOTE Data will be lost.
2. If the message persists, contact
HP Support.
40 EMBEDDED I/0 BAD TRANSMISSION
alternates with
To continue press
The connection with the HP Jetdirect
embedded print server has broken.
Press to continue printing.
41.3 UNEXPECTED SIZE IN TRAY X
alternates with
LOAD TRAY X <TYPE> <SIZE>
Media is loaded that is longer or shorter in
the feed direction than the size configured
for the tray.
1.
Press
to print from a different tray.
2. To print from the current tray, load the
tray with the size and type indicated.
Ensure that all trays are configured
correctly before printing again. See
Configuring trays for more information.
41.5 UNEXPECTED TYPE IN TRAY X
alternates with
LOAD TRAY X <TYPE> <SIZE>
The printer senses a different media type
than what is configured in the tray.
1.
Press
to print from a different tray.
2. To print from the current tray, load the
tray with the size and type indicated.
Ensure that all trays are configured
correctly before printing again. See
Configuring trays for more information.
41.X ERROR
alternates with
To continue press
A printer error has occurred. 1.
Press
to continue or press for
more information.
2. If the message persists after exiting
help, turn the printer off and then on.
3. If the message persists, contact
HP Support.
49.XXXXX ERROR
alternates with
To continue turn off then on
A critical firmware error has occurred. 1. Turn the printer off and then on.
2. If the message persists, contact
HP Support.
50.X FUSER ERROR
For help press
A fuser error has occurred. 1. Turn the printer off.
2. Verify the fuser is installed correctly
and fully seated.
3. Turn on the printer.
4. If the message persists, contact
HP Support.
51.XY ERROR
alternates with
To continue turn off then on
A printer error has occurred. 1.
Press
to continue.
2. If the message persists, turn the
printer off and then on.
3. If the message persists, contact
HP Support.
130 Chapter 7 Problem solving ENWW