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Jam locations
Use this illustration to troubleshoot jams in the printer. For instructions about clearing jams, see
Clearing jams.
2
4
1
3
1 Print cartridge
2 Input trays
3 Duplex path (for two-sided printing)
4 Output bins
Jam recovery
This printer automatically provides jam recovery, a feature that you can use to set whether the printer
should attempt to automatically reprint jammed pages.
●
AUTO instructs the printer to attempt to reprint jammed pages.
●
OFF instructs the printer not to attempt to reprint jammed pages.
NOTE During the recovery process, the printer might reprint pages that were printed before
the jam occurred. Be sure to remove any duplicated pages.
To improve print speed and increase memory resources, you might want to disable the jam recovery.
To turn off jam recovery
1. Press Menu.
2.
Press
to highlight CONFIGURE DEVICE, and then press .
3.
Press
to highlight SYSTEM SETUP, and then press .
4.
Press
to highlight JAM RECOVERY, and then press .
5.
Press
to highlight OFF, and then press .
6. Press Menu to return to the Ready state.
144 Chapter 7 Problem solving ENWW