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Control panel message Description Recommended action
MEM TEST FAILURE REPLACE DIMM 1 The memory DIMM has failed. Install a supported memory DIMM. See
Installing printer memory.
Moving solenoid
alternates with
To exit press STOP key
The printer is testing a solenoid. No action necessary.
NON HP SUPPLY IN USE
alternates with
Ready
The printer has detected that a non-
HP supply is currently installed but
was
pressed to override the message.
If you believe you purchased an HP supply,
go to
www.hp.com/go/anticounterfeit.
Service or repairs that are required as a
result of using non-HP supplies are not
covered under HP warranty.
NON HP SUPPLY INSTALLED
alternates with
For help press
A new, non-HP supply has been installed.
This message appears until an HP supply
is installed or you press
.
If you believe you purchased an HP supply,
go to
www.hp.com/go/anticounterfeit.
Service or repairs that are required as a
result of using non-HP supplies are not
covered under HP warranty.
To continue printing, press
.
PAPER PATH JAM FRONT DOOR
alternates with
For help press
A page is jammed in the paper path. Open the front door and remove any
jammed media.
Paused
alternates with
To return to Ready press the STOP key
The printer has paused. Press Stop to resume printing.
Performing upgrade A firmware upgrade is in process. No action necessary. Do not turn off the
printer.
Performing... PAPER PATH TEST The printer is performing a paper-path test. No action necessary.
PRINTING STOPPED
To continue press
This message appears when a Print/Stop
test runs and the time expires.
Press to continue printing.
Printing... CONFIGURATION The printer is generating the configuration
page. The printer will return to the Ready
state when the page has printed.
No action necessary.
Printing... DIAGNOSTICS PAGE The printer is generating the diagnostics
page. The printer will return to the Ready
state when the page has printed.
No action necessary.
Printing... EVENT LOG The printer is generating the event log
page. The printer will return to the Ready
state when the page has printed.
No action necessary.
Printing... FILE DIRECTORY The printer is generating the mass storage
directory page. The printer will return to the
Ready state when the page has printed.
No action necessary.
Printing... FONT LIST The printer is generating either the PCL or
PS personality typeface list. The printer will
No action necessary.
136 Chapter 7 Problem solving ENWW