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Clearing jams
When clearing jams, be very careful not to tear the media. If a small piece of media remains in the
printer, it could cause additional jams.
The SHOW ME HOW control-panel menu includes a page that shows how to clear jams. See
Show
Me How menu.
Clearing jams from the input-tray areas
NOTE To remove media from the tray 1 area, slowly pull the media out of the printer. For all
other trays, complete the following procedure.
1. Slide the tray out of the printer, and remove any damaged paper from the tray.
2. If the edge of the paper is visible in the feed area, slowly pull the paper
down and out of the
printer. If the paper is not visible, look in the top cover area.
NOTE
Do not force the paper if it will not move
easily. If the paper is stuck in a tray, try
removing it through the tray above (if
applicable) or through the top-cover area.
ENWW
Clearing jams 145