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Paper Jams
Chapter 6: Troubleshooting ❖ 6-27
Table 6.4 Paper jam messages and corrective actions
Control Panel
Message
Type of Paper Jam/Remedial Action
Main Tray Jam-
Open Main Tray
alternating with
Open Front Cover
Remove Jam Sheet
Main Tray Jam
1. Remove the main tray (A).
2. Remove the Envelope Feeder
if installed.
3. Open the front cover (B).
4. Remove the jammed sheet.
5. Replace the main tray.
6. Close the front cover.
7. Replace the Envelope Feeder if
necessary.
Front Tray Jam-
Remove All Paper
alternating with
Open Front Cover
Remove Jam Sheet
Front Tray Jam
1. Remove all paper from the
front tray (A).
2. Remove the Envelope Feeder
if installed.
3. Open the front cover (B).
4. Remove the jammed sheet of
paper.
5. Close the front cover.
6. Reload the front tray.
7. Replace the Envelope Feeder if
necessary.
Table 6.4 Page 1 of 6
kug-ch06 Page 27 Thursday, March 6, 1997 4:48 PM