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Printer Operation Problems
Chapter 6: Troubleshooting ❖ 6-5
A PostScript job fails to
print.
1. Check that PostScript is installed; also check that you are using an LN17
PostScript printer driver.
2. If the Lang. Sensing option in the appropriate Interface Menu is set to On, set
the System Language option to PostScript and re-send the job.
3. Set the Print Errors option in the PostScript Menu to On and resend the job.
• If an error page prints, there is a problem in the PostScript coding. Correct
the coding problem and resend the job.
• If the job does not print and no error page was printed, set the Page
Protection option in the PostScript Menu to Off.
• If the job still does not print, the job may require additional memory.
Jobs printed from the
front tray are skewed
with respect to the
sheet/envelope.
Check the side guide to be sure that it is snug against the right side of the sheet
but not so tight as to buckle it.
Table 6.1 Printer operation problems (continued)
Problem Action
Table 6.1 Page 3 of 3
kug-ch06 Page 5 Thursday, March 6, 1997 4:48 PM