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Paper Jams
Chapter 6: Troubleshooting ❖ 6-31
Paper Jam-
Open Rear Cover
alternating with
Clear Paper Path
Paper Exit Jam
1. Open the rear cover (A).
2. Remove the jammed paper.
3. If you do not see the jammed
paper, remove the Duplex
Module, remove the jammed
paper, then replace the
Duplex Module.
4. Close the rear cover.
Paper Jam-
Open Front Cover
alternating with
Remove PrintCart
Clear Paper Path
Print Cartridge Jam
1. Remove the Envelope Feeder
if installed.
2. Open the front cover (A).
3. Remove the EP cartridge (B).
4. Remove the jammed paper.
5. Reinsert the EP cartridge.
6. Close the front cover.
7. Replace the Envelope Feeder if
necessary.
Paper Size Jam-
Open Rear Cover
alternating with
Clear Paper Path
Paper Mismatch Jam
1. Change the loaded paper to
the correct size.
2. Open the rear cover (A).
3. Remove the jammed paper.
4. Close the rear cover.
5. If the problem paper was in
the front tray or the Envelope
Feeder, check that the
corresponding menus are set
to the size loaded.
Table 6.4 Paper jam messages and corrective actions (continued)
Control Panel
Message
Type of Paper Jam/Remedial Action
Table 6.4 Page 5 of 6
kug-ch06 Page 31 Thursday, March 6, 1997 4:48 PM