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Print Quality Problems
Chapter 6: Troubleshooting ❖ 6-37
Dark spots/marks Defective EP cartridge. Replace EP cartridge.
Unfused or partially
fused image
The printed image is not
fully fused to the paper
and easily rubs off.
Damp paper stock. Replace paper stock.
Heavy or unusual paper stock. Use only approved paper/media. (See
Chapter 2: Paper Handling).
Defective Fuser Module. Replace the fuser cartridge. (See Appendix A
for ordering information. See Appendix B
for installation and removal instructions.)
Table 6.5 Print quality problems (continued)
Problem
Possible Cause(s) Corrective Action(s)
Table 6.5 Page 5 of 7
kug-ch06 Page 37 Thursday, March 6, 1997 4:48 PM