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Nothing Prints
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• Have you confirmed that the network connection to the Ethernet
Interface is working correctly? Trying different network cables and
locations will help narrow down the problem.
Nothing Prints
• Can you “ping” the Ethernet Interface from your Unix station? If not,
please refer to “Ethernet Interface Will Not Talk on the Network,”
above.
• Is the Ethernet Interface able to communicate with the attached
printer? To test this, you can:
1. “
telnet” to the print server (e.g. “telnet 192.75.11.9”)
and log in as “
root”.
2. Enter the command “start fox
prn
”.
3. Execute “
stop
prn
” right after starting the test.
This test will send the same text line over and over to the attached
printer.
• Is the job getting stuck in the Unix host queue? If so, check that the
printer is online. If it is, there is a configuration error on the Unix
station so creating a new print setup may be needed.
• Is the operator panel showing any activity to indicate it is receiving
data? If so, but there is nothing printing, check to see if a manual
formfeed is needed. Also, ensure that the printer can support the type
of job coming through.
• Do all jobs fail or just certain ones? For example, is it possible that
jobs from a certain application are the only ones to fail? If so, check
the type of data it sends to make sure it matches the printer
emulation. Check the application printer configuration for mistakes.
Stair-Stepped Output
Stair-stepped output is print which starts at the top left of the page but
every line thereafter starts a little further to the right. It also refers to Unix
jobs that print one line of text at the top of a page followed by a series of
blank pages.