Filter
Top Products
Chapter 6 Windows Troubleshooting Tips
92
NOTE: When the following procedure is used, the TCP access list will be
cleared but all IP addresses will need to be entered again after
the procedure is complete.
To reset all TCP/IP values to the factory defaults when access is
impossible:
1. Obtain a printer configuration printout using the operator panel. See
the
Setup Guide
for configuration menu information.
2. Power off the printer.
3. On the Ethernet Interface, place SWITCH 2, the center switch, in the
down position.
4. Power on the printer and wait for the READY state.
5. On the Ethernet Interface, place SWITCH 2, the center switch, in the
up position.
6. From a workstation attached to this network segment, create an ARP
entry. The Ethernet Interface IP address and hardware or MAC
address are needed. At the workstation enter:
arp -s <
ipaddress
> <
MACaddress
>
ping <
ipaddress
>
7. Try to “
ping
” this IP address to see if the Ethernet Interface can be
seen on your network. If the interface does not respond, verify you
are on the same network segment as the printer and that the ARP
entry was created.
8. Telnet into the Ethernet Interface using the same IP address as
above. Log in as root with no password.
9. At the system prompt, enter:
store tcpip from default
config http on
reset
NOTE: This will reset all TCP/IP settings to factory default and reset the
Ethernet Interface.
10. Wait five minutes for the Ethernet Interface to reset.
11. Power the printer off and then back on.
12. Wait for the “ETHERNET ADAPTER IS READY” message to display.