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Chapter 5 AS/400 Troubleshooting
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AS/400 Troubleshooting
Use this section to resolve problems configuring AS/400 on TCP/IP
networks.
Printer Cannot Be PINGed
If you have problems “
ping
”-ing the printer:
• Verify the configuration of AS/400, including the printer and any
intervening devices such as routers and bridges.
• Verify that the AS/400 line description is varied on and the printer is
turned on and displays a status of READY.
• Verify that the AS/400 TCP/IP interface is active.
PSF/400 Terminates When Initialized
If PSF/400 terminates when you initialize it for IPDS printing and issues
message PQT3603, check for the following error codes:
• Code 10 means an incorrect RMTSYS (V3R1 or V3R6) or
RMTLOCNAME (V3R2, V3R7, or V4R1) has been specified for the
printer.
• Code 15 means that PSF/400 timed out waiting for the printer’s
response. You should check the value you entered for Activation
Timer when using WRKAFP2 (V3R1 or V3R6), CRTPSFCFG (V3R2),
or CRTDEVPRT (V3R7 or V4R1).
• Codes 20-39 indicate a general communications failure. Make sure
all of the components in your network are operational, such as
routers. If necessary, call IBM Technical Support.
• Codes 40-59 indicate a logic error between PSF and the printer
control unit. Contact IBM support.