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Chapter 4 AS/400 ASCII Troubleshooting
46
AS/400 ASCII Troubleshooting
During Power Up, the printer performs an interface hardware test. The
presence of the Ethernet Interface menu selections at the printer operator
panel indicates that the Ethernet Interface hardware is functioning
properly. See the
Setup Guide
for configuration menu information.
If you have trouble pinging the printer:
1. Verify the configuration of AS/400, including the printer and any
intervening devices such as routers and bridges.
2. Verify that the AS/400 line description is varied on and the printer is
turned on and displays a status of READY.
3. Verify that the AS/400 TCP/IP is active.
TCP/IP Access Problem
If you can “
ping
” the printer from a workstation, but you cannot Web
browse, Telnet, or print to the printer through the Ethernet Interface, there
may be an incorrect entry in the TCP access list. In order for this
workstation to use the Ethernet interface in this case, one of two things
must happen.
1. The TCP list must have an entry added to grant access to this
workstation.
2. All entries must be deleted from the TCP list to grant all workstations/
hosts access to the above TCP services.
To view the current access list:
Use the printer operator panel to access the menu. See the
Setup Guide
for configuration menu information. From the Operator Print Test menu
choose the Ethernet Test Page. When the page prints, look under the
“TCP ACCESS TABLE” section for the TCP access list entries.
To add/delete a TCP access list entry, refer to “TCP Access Lists” on
page 179.
NOTE: When the following procedure is used, the TCP access list will be
cleared but all IP addresses will need to be entered again after
the procedure is complete.