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TCP/IP Access Problem
47
To reset all TCP/IP values to the factory defaults when access is
impossible:
1. Obtain a printer configuration printout using the operator panel. See
the
Setup Guide
for configuration menu information.
2. Power off the printer.
3. On the Ethernet Interface, place SWITCH 2, the center switch, in the
down position.
4. Power on the printer and wait for the READY state.
5. On the Ethernet Interface, place SWITCH 2, the center switch, in the
up position.
6. From a workstation attached to this network segment, create an ARP
entry. The Ethernet IP address and hardware or MAC address are
needed. At the workstation enter:
arp -s <
ipaddress
> <
MACaddress
>
ping <
ipaddress
>
7. Try to “
ping
” this IP address to see if the Ethernet Interface can be
seen on your network. If the interface does not respond, verify you
are on the same network segment as the printer and that the ARP
entry was created.
8. Telnet into the printer Ethernet Interface using the same IP address
as above. Log in as root with no password.
9. At system prompt, enter:
store tcpip from default
config http on
reset
NOTE: This will reset all TCP/IP settings to factory default and reset the
Ethernet Interface.
10. Wait five minutes for the Ethernet Interface to reset.
11. Power the printer off and then back on.
12. Wait for the “ETHERNET ADAPTER IS READY” message to display.
13. Set the IP address, subnet mask, and default gateway parameters to
the desired values. (See “Configuration Tools” on page 21.)