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Printer Errors when Printing or No Output
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Printer Errors when Printing or No Output
• Is there a large job currently printing taking up all of the printer
resources? Usually when printing from Windows 95 stations, a busy
printer can cause Windows to display a printer error message. This is
because it demands immediate printer attention rather than holding
the data until the printer is ready again. The best way around this is to
use a central spooling station like an NT server.
• Have you tried restarting the spooler under “Control Panel:Services”?
Sometimes this is needed to get printing started.
NOTE: As a last resort, you may want to reboot the Windows station.
Sometimes this is the only option to completely clear this
situation. The Ethernet Interface usually has nothing to do with
this problem.
TCP/IP Access Problem
If you can “
ping
” the printer from a workstation, but you cannot Web
browse, Telnet, or print to the printer through the Ethernet Interface, there
may be an incorrect entry in the TCP access list. In order for this
workstation to use the Ethernet Interface in this case, one of two things
must happen.
1. The TCP list must have an entry added to grant access to this
workstation.
2. All entries must be deleted from the TCP list to grant all workstations/
hosts access to the above TCP services.
To view the current access list:
Use the printer operator panel to access the configuration menu (see the
Setup Guide
for configuration menu information). From the
DIAGNOSTICS/Printer Tests menu choose the Ethernet Test Page.
When the page prints, look under the “TCP ACCESS TABLE” section for
the TCP access list entries.
To add/delete a TCP access list entry, refer to “TCP Access Lists” on
page 179.