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Chapter 7: Solving printer problems
54 Parallel Option
x
Error The printer has detected a protocol error on the specified parallel interface. Check
the cable connection between the printer and the computer, and make sure the
cable is not defective.
•Press
Go
to clear the message and continue printing. The job may not print
correctly.
• Reset the printer. Press
Menu>
or
<Menu
. The Job Menu is displayed. Press
Menu>
or
<Menu
until Reset Printer appears on the second line. Press
Select.
54 Serial Option
x
Error The printer has detected a protocol error on the specified serial interface. Make
sure the serial interface parameters are set up correctly and you are using an
appropriate serial cable.
•Press
Go
to clear the message and continue printing. The job may not print
correctly.
• Reset the printer. Press
Menu>
or
<Menu
. The Job Menu is displayed. Press
Menu>
or
<Menu
until Reset Printer appears on the second line. Press
Select
.
54 Std Par ENA
Connection Lost
An external network adapter (ENA) that was once connected to the standard
parallel port is no longer responding. The printer only recognizes the missing
connection when the printer power is first turned on.
• Make sure the cable connecting the ENA and the printer is securely attached.
Turn the printer off and then on again to see if the printer recognizes the
connection.
•Press
Go
to clear the message. The printer erases any reference to the ENA
and then resets.
54 Par
x
ENA Connection Lost An external network adapter (ENA) that was once connected to the specified
parallel port is no longer responding. The printer only recognizes the missing
connection when the printer power is first turned on.
• Make sure the cable connecting the ENA and the printer is securely attached.
Turn the printer off and then on again to see if the printer recognizes the
connection.
•Press
Go
to clear the message. The printer erases any reference to the ENA
and then resets.
56 Std Parallel Port Disabled Data was sent to the standard parallel port, but the port has been disabled from
the Parallel Buffer menu item.
•Press
Go
to clear the message. The printer discards the data sent to the
parallel port.
• Reset the printer. Press
Menu>
or
<Menu
. The Job Menu is displayed. Press
Menu>
or
<Menu
until Reset Printer appears on the second line. Press
Select.
56 Parallel Port
x
Disabled Data was sent to the specified parallel port, but the port has been disabled from
the Parallel Buffer menu item.
•Press
Go
to clear the message. The printer discards the data sent to the
parallel port.
• Reset the printer. Press
Menu>
or
<Menu
. The Job Menu is displayed. Press
Menu>
or
<Menu
until Reset Printer appears on the second line. Press
Select.
Attendance messages (continued)
Message Action