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Chapter 7: Solving printer problems
Printed materials delivered by the
postal service arrive with ghosting
or mirror images of the text visible
on the page.
When preparing printed materials for mailing:
• Use 24 lb (90 g/m
2
) paper
• Avoid rough paper; select paper with a smoothness from 100 to 150 Sheffield
• Fold sheets with the text facing outward
• Insert sheets in envelopes
• Pre-barcode and pre-sort all envelopes
• Meter envelopes or use pre-canceled stamps
• Place envelopes in trays and deliver to the post office; do not drop envelopes
into mail boxes or chutes
Quality of printed transparencies
is inadequate.
Make sure you’re using the recommended Lexmark transparencies. See
page 76 for more information.
Make sure you’re loading transparencies properly. See page 77.
When printing transparencies, always set the Paper Type to Transparency.
Set the Color Correction menu item to Vivid. See page 15 or page 61 for more
information.
Avoid getting fingerprints on transparencies before printing.
Printed characters are not as crisp
as you’d like.
Set Toner Saver Off from the Color Menu.
Print on the page is skewed. Make sure the width guides in the paper tray or the multipurpose feeder fit
snugly against the media you loaded.
Make sure the paper you load in the trays fits under the two corner tabs at the
front of the tray.
Print quality problems (continued)
Problem Action