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Identifying other problems
You can’t collate a large job. Reduce the complexity of your print job. Eliminate the number and size of fonts,
the number and complexity of images, and the number of pages.
Add more printer memory. See page 65 or refer to the
Setup Guide
for more
information.
Install an optional hard disk in your printer. See page 68, or refer to the
Setup
Guide
for more information.
You get unexpected page breaks. Check the Print Timeout setting in the Setup Menu. Increase the value.
Transparencies curl excessively. Make sure you’re using the recommended Lexmark transparencies. See
page 76 for more information.
Select the rear output bin when printing transparencies, rather than the top
output bin.
Transparencies jam. Fan transparencies before loading.
If you just turned the printer on or the printer has been idle for a period of time,
print on paper before trying to print on transparencies. For example, before
printing transparencies, select Print Menus from the Tests Menu and print the
menu settings page on a sheet of paper.
Disabling Power Saver may also prevent transparencies from jamming after the
printer has been idle. See page 29 for more information about the Power Saver
setting.
If the last transparency jams as you try to feed it from tray 1, place the
cardboard sheet (with the cutout) included in the transparencies box in the
bottom of tray 1 before loading transparencies.
You cannot remove paper jammed
in the fuser.
Make sure the printer’s top cover is completely open. Opening the top cover all
the way releases the fuser roll so you can easily remove jammed paper.
You cannot clear the paper jam
message.
To clear the paper jam messages, you must remove all paper from the printer’s
paper path. Check both inside the printer as well as the paper source you were
using. Then open and close the top cover and press
Go
.
The page that jammed does not
reprint after you clear the jam.
Set Jam Recovery to Auto or to On in the Setup Menu. See page 31 for more
information.
Other printing problems (continued)
Problem Action