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28 Chapter 5 Greetings
P0919417 02.2
Personalized mailbox greeting
Personalized mailbox greetings are available only if your company subscribes to Caller ID (CLID)
service from your local telephone company. For more information about CLID, ask your System
Administrator.
A Personalized mailbox greeting plays to callers based on the caller’s telephone number. CallPilot
recognizes the assigned incoming telephone number and plays the Personalized mailbox greeting.
For example, “Hi Susan. I may have missed your call, but I don’t want to miss meeting you for
lunch. See you at noon.”
Recording technique for mailbox greetings
When you record your mailbox greetings, remember to speak clearly and at a pace that is easy to
understand. After you record a greeting, you can replay it before you accept it. You can record or
change a greeting from any two line display telephone.
If you are away from the office, you can record a greeting from any tone dial telephone. When you
record a greeting, do not use the Handsfree feature. You get better results if you speak directly into
the handset.