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Chapter 7 Sending messages 53
CallPilot Reference Guide
Sending a message to more than one recipient
Sending a message to a Group List
A Group List is a list of mailbox owners. If you have a group of people that you frequently send
messages to, you can send the message to a Group List. When you send a message to a Group List,
each mailbox owner in the Group List receives the same message. If you are a member of the
group you are addressing, you do not receive a copy of the message.
If you need a Group List, ask your System Administrator to create one for you. Tell the System
Administrator:
• the mailbox owners’ names
• a list of the mailbox numbers
• the Group List name
Your System Administrator can publish a list of the mailboxes in each Group List.
If you know the number of the Group List:
• and you use the Norstar Voice Mail interface, you can enter the Group List number instead of a
mailbox number at the
Mbox
: prompt
• and you use the CallPilot interface, you can enter the Group List number
instead of a mailbox number at the
To:
prompt
If you know the name of the Group List:
• and you use the Norstar Voice Mail interface, enter the name of the Group List in the Company
Directory at the
DI R
prompt
• and you use the CallPilot interface, enter the name of the Group List in the Company Directory
at the
NAME
prompt
Forwarding a copy of a message to one or more recipients
You can forward a copy of a message during or after playing the message. When you forward a
copy of a message to a mailbox, you can record an introduction to the message. If you use the
Norstar Voice Mail interface, your introduction must be at least three seconds long.
After you record an introduction to the message and enter the mailbox number, your introduction
and a copy of the message are automatically sent to the mailbox you selected. You can then send
an additional copy of the introduction and the message to another mailbox, or quit and return to the
Listen to Messages menu. You can forward copies to as many mailboxes as you want.
For more information on playing your messages, refer to “Playing your messages” on page 36.
Note: You cannot forward Private messages.