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User’s Guide: English 211
The display shows a communication error.
A COMMUN. ERROR message indicates any of a number of
problems.
• You may be trying to communicate with an incompatible
fax machine (your fax machine can only communicate
with ITU-T Group 3 fax machines).
• The remote machine may not be able to perform the
function that you want, such as polling or confidential
messages.
• The remote machine may be out of paper or experiencing
a paper jam.
• Either your fax machine or the remote fax machine may
need servicing. Try sending a fax to another location to
check your machine.
• Bad telephone line conditions can cause communication
errors. Try sending the fax again and check to make sure
you are dialing the correct telephone number.
• If you have to dial a prefix number to get an outside line
(your machine is connected to a PBX,
or
if you are dialing internationally, you may need to enter a
pause (using the Pause One-Touch key) after the dial
prefix or international dialing code to tell your machine to
wait for a dial tone.
For information on entering pauses, refer to “Programming
Speed Dial Number, One-Touch Faxing, Programming
One-Touch Keys.”
For information on working with a PBX, refer to “Setting
Basic Features, Connecting to a PBX.”
• If you have frequent problems communicating with a
particular remote fax machine, try programming the
number into one of your One-Touch keys and then
changing the One-Touch Parameters for that One-Touch
key.
Refer to “Programming Speed Dial Numbers, One-Touch
Faxing.”