214
OKIFAX 5650
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Your received documents are light or have vertical
streaks on them and you are not out of toner.
• First, print a cleaning page.
Press the Select Function key, then press the 10/Printer
Cleaning key, then press the Yes ᮤ key.
• If that doesn’t help, gently wipe the lens surface of the
LED array with a soft pad moistened with rubbing alcohol,
and then see if the machine works properly.
Refer to “Problem Solving, Toner Cartridge Issues,
Replacing the Toner Cartridge.”
• If your fax machine still does not work properly, remove
the image drum unit.
Tap the toner cartridge and replace the assembly.
If this doesn’t work, you may need to replace your image
drum cartridge.
Refer to the “Problem Solving, Image Drum Cartridge
Issues, Working with the Image Drum Cartridge.”
You want to answer an external telephone but your
fax machine always answers first.
• If you are using an external telephone, change your fax
machine’s incoming ring response setting. The incoming
ring response is changed via User Function 11.
Refer to “Setting Basic Features, User Function Settings,
User Function Settings List, 11 Ring Response.”
Your received faxes sometimes look distorted.
• If the document received is wider or longer than the paper
you have loaded into your paper tray, your fax machine
automatically reduces the length of the document to fit on
your paper.
• This type of problem could also be communication
related.
You are constantly receiving unsolicited advertising
on your fax machine.
• Try using User Function 08, Closed Network Function.
Refer to “Setting Basic Features, User Function Settings,
User Function Settings List, 08 Closed Network
Function.”