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Technical Support
Customers should contact their authorized maintenance provider for technical
support of their QLogic products. QLogic-direct customers may contact QLogic
Technical Support; others will be redirected to their authorized maintenance
provider. Visit the QLogic support Web site listed in Contact Information for the
latest firmware and software updates.
For details about available service plans, or for information about renewing and
extending your service, visit the Service Program Web page at
http://www.qlogic.com/Support/Pages/ServicePrograms.aspx
.
Downloading Updates
The QLogic Web site provides periodic updates to product firmware, software,
and documentation.
To download firmware, software, and documentation:
1. Go to the QLogic Downloads and Documentation page:
http://driverdownloads.qlogic.com
.
2. Under QLogic Products, type the QLogic model name in the search box.
3. In the search results list, locate and select the firmware, software, or
documentation for your product.
4. View the product details Web page to ensure that you have the correct
firmware, software, or documentation. For additional information, click the
Read Me and Release Notes icons under Support Files.
5. Click Download Now.
6. Save the file to your computer.
7. If you have downloaded firmware, software, drivers, or boot code, follow the
installation instructions in the Readme file.
Instead of typing a model name in the search box, you can perform a guided
search as follows:
1. Click the product type tab: Adapters, Switches, Routers, or ASICs.
2. Click the corresponding button to search by model or operating system.
3. Click an item in each selection column to define the search, and then click
Go.
4. Locate the firmware, software, or document you need, and then click the
icon to download or open the item.