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5. Go to %APPDATA%\SMART Technologies\RemoteInk\RemoteInkClientSettings.xml,
and then delete RemoteInkClientSettings.xml (if it exists).
I MP OR TA N T
l If the network address of the computer hosting Remote Ink service software changes, then
you have to reconfigure the RemoteInk.exe.config file with the new address for the
computer hosting Remote Ink service.
l If you migrate Remote Ink service to a new host computer, you must uninstall the software
from its original host computer. This is because computers hosting Remote Ink client have
cached the network address of the original computer hosting Remote Ink service and will
continue to attempt to connect to this computer. However, some computers hosting Remote
Ink client will attempt to autodiscover and connect to the new computer hosting Remote Ink
service. Computers hosting Remote Ink client that are connected to different Remote Ink
service host computers are unable to interact with each other using Remote Ink service.
Configuring event logging and meeting cleanup
in Remote Ink service
This section provides information on the following optional Remote Ink service configuration
procedures.
l Configuring event logging
l Configuring meeting cleanup
Configuring event logs
This section contains information on configuring the way significant Remote Ink service program
events are logged. Use the procedures in this section to do the following:
l Configure which significant Remote Ink service program events are logged.
l Create a custom event source to redirect output from the default application log to a log
dedicated to Remote Ink service program events.
TI P
Redirecting output from the default application log is helpful if you’re troubleshooting Remote
Ink service and want a log containing only Remote Ink service program events.
C H AP T ER 5
ConfiguringRemote Inksoftware
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