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5. Change the default EventSource name to the name you gave to the customeventsource
variable, for example My Custom Source.
Configuring meeting cleanup
You can configure Remote Ink service to use one of two methods to clean up meetings that have
expired and were not exited properly. When a collection is run, the service compares each meeting’s
last activity time with the configured user session timeout. If there has been no activity for a greater
amount of time than the session timeout, then the meeting is removed.
N OT ES
l Remote Ink client includes a keep-alive function, so program information from meetings that
are in progress is never removed.
l By default the service is configured to use the scheduled time of 04:00 to clean up meetings.
l If a scheduled collection interval is enabled this setting takes priority over using a scheduled
collection time. For example, if the service configuration has both the scheduled collection
time and an interval defined, the service uses the scheduled collection interval.
Use the following procedure to configure Remote Ink service to capture program events at a set
interval.
g To capture program events at a set interval
1. Go to C:\Program Files\SMART Technologies\Remote Ink Service.
2. Open Remoteinkservice.exe.config with a text editor.
3. Scroll to and remove the comments from the following command:
<add key="ScheduledCollectionInterval" value="01:00"/>
Where [1:00] is the interval that collection is run.
N OT E
Removing the comments from this command enables Remote Ink service to clean up
meetings at a set interval rather than at a scheduled time each day.
C H AP T ER 5
ConfiguringRemote Inksoftware
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