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On Screen Messages
Appendix
The remote party is unable to connect. Check the remote party’s settings.
Cannot connect because the line is busy. Cannot connect because the remote party’s line is busy.
The connection was canceled by the remote
party.
Cannot connect because the remote party cancelled a call to the local site.
Connection failed. Check the communication settings.
4xx response received. Cannot connect due to reasons such as the remote party using media not
supported by the unit.
5xx response received. Cannot connect due to reasons such as a server error. Check the SIP server.
The connection was canceled by the remote
party.
Cannot connect because the call was rejected by the remote party.
6xx response received. Cannot connect due to reasons such as the remote party not being found. Confirm
the remote party’s number and settings.
Cannot connect using IPELA VC Link under
the current settings.
Check the IPELA VC Link settings.
Cannot connect using SIP under the current
settings.
Check the SIP settings.
Router is not supported. (No M-SEARCH
response)
Make sure that you are using a router that is supported and that the router settings
are correct.
Router is not supported. (Service
unavailable)
Make sure that you are using a router that is supported and that the router settings
are correct.
Router is not supported. (Failed to obtain
WAN IP address)
Make sure that you are using a router that is supported and that the router settings
are correct.
Router is not supported. (Port mapping
failed)
Make sure that you are using a router that is supported and that the router settings
are correct.
Cannot communicate through SIP. (Port
mapping failed)
Make sure that you are using a router that is supported and that the router settings
are correct.
There are no open ports. Confirm the
router’s port settings.
Make sure that you are using a router that is supported and that the router settings
are correct.
Failing to automatically configure NAT
settings.
Make sure that you are using a router that is supported and that the router settings
are correct.
Cannot execute the Function Extension
Command because the setting for use of
the SIP server is enabled.
When using IPELA VC Link, make sure to disable the SIP server setting.
Rejected by server. The call was disconnected by the remote party.
Authentication error. Check the ID and password.
Cannot connect. Please try again later. Try calling again later.
Router is not supported. (Port mapping
delete failed)
Make sure that you are using a router that is supported and that the router settings
are correct.
Unable to communicate. (Port mapping
failed)
Make sure that you are using a router that is supported and that the router settings
are correct.
Communication with UPnP is not available.
(Timeout)
Make sure that you are using a router that is supported and that the router settings
are correct.
Communication with UPnP is not available.
(Busy)
Make sure that you are using a router that is supported and that the router settings
are correct.
Communication with UPnP is not available.
(Internal error)
Make sure that you are using a router that is supported and that the router settings
are correct.
Connection with the selected line interface
is not available in the current
communication mode.
Check the current communication mode.
Disconnected because reception of packets
from the far-end side has stopped.
Packets were not received properly.
Message Meaning