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4 TROUBLESHOOTING
240 When Printing Cannot Be Performed
When Printing Cannot Be Performed
This problem can arise as the result of a hardware malfunction, a network communication or
configuration problem. Before troubleshooting the client error, ask your administrator to trouble-
shoot the hardware or network errors. Those troubleshooting are described in the Quick Start
Guide for Printing Functions.
The following checklist helps you identify the source of the error and directs to you where you
can find more information about resolving it.
Client error for Windows platform
Client error for Macintosh platform
No Check... Yes No
For Instruction, Go
To...
1 Did you mapped to the correct
network port?
End Ö
P.242 “Driver Mapped to
Wrong Port”
No Check... Yes No
For Instruction, Go
To...
1 Is this equipment you created
selected in the Chooser?
End Ö
P.112 “Installing the
printer on Mac OS 8.6/9.x”