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10-12 User’s Manual
Troubleshooting
USB floppy disk drive
The USB floppy disk drive is available only as an option.
For further information, please refer to Chapter 4, Operating Basics.
PC Card
For further information, please refer to Chapter 9, Optional Devices.
For DVD Videos, you should check the region
coding on the DVD to ensure that it matches that
on the HD DVD-ROM drive. For reference,
region codes are listed in the Optical disc drives
section in Chapter 2, The Grand Tour.
Problem Procedure
Drive does not operate Check the connection between the computer and
the drive to ensure that it is properly attached.
Some programs run
correctly but others do
not
The computer’s software or hardware
configuration may be causing a problem - ensure
that these configurations match your
requirements (refer to any relevant
documentation, for example that supplied with
any software in use, for further information).
You cannot access the
external floppy disk
drive
Try another floppy disk in the drive - if you are
able to access this disk then it indicates the
original disk and not the drive is probably causing
the problem.
If you are still unable to resolve the problem,
contact your reseller, dealer or service provider.
Problem Procedure
PC Card error occurs Remove the PC Card from the computer and
then reinsert it in order to ensure it is firmly
connected.
In the event that the PC Card is attached to an
external peripheral device, ensure that this
connection is properly made.
If the problem persists, then you should refer to
the documentation supplied with your PC Card
for further information.
If you are still unable to resolve the problem,
contact your reseller, dealer or service provider.