Toshiba G30 Personal Computer User Manual


 
User’s Manual 10-19
Troubleshooting
Memory expansion
Please also refer to Chapter 9, Optional Devices for further information on
installing and removing memory modules.
Sound system
In addition to the information in this section, please also refer to the
documentation supplied with your audio device.
Problem Procedure
Beep sounds.
(Two beeps, a dash
and a dot, for a
defective memory
module in slot A.
Three beeps, a dash
and two dots for slot B.
When both beeps
sound, both memories
in slot A and B are
defective.)
In the event of “beep” sounds being heard when
the computer is switched on you should initially
ensure that the installed memory module(s) are
compatible with the computer. If you determine
that an incompatible module has been installed,
you should follow the steps as detailed below:
1. Turn off the computer.
2. Disconnect the AC adaptor and all peripheral
devices.
3. Remove the battery pack.
4. Remove the incompatible memory module.
5. Install the battery and/or connect the AC
adaptor.
6. Switch on the computer.
If you are still unable to resolve the problem,
contact your reseller, dealer or service provider.
Problem Procedure
No sound is heard Adjust the volume control dial.
Check the software volume settings.
Please check to see if Mute is switched to Off.
Check to make sure the headphone connection
is secure.
Check within the Windows Device Manager
application to ensure the sound function is
enabled.
If you are still unable to resolve the problem,
contact your reseller, dealer or service provider.