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10-16 User’s Manual
Troubleshooting
Pointing device
If you are using a USB mouse, you should also refer to both the USB
device section in this chapter, and the documentation supplied with your
mouse.
Touch Pad
Problem Procedure
On-screen pointer
does not respond to
pointing device
operation
In this instance the system might be busy - if the
pointer is shaped as an hourglass, wait for it to
return to its normal shape and then try again to
move it.
Double-tapping does
not work
In this instance, you should initially try changing
the double-click speed setting within the Mouse
Control utility.
1. Click start followed by Control Panel
followed by Printers and Other Hardware
and then click the Mouse icon.
2. Within the Mouse Properties window, click
the Buttons tab.
3. Set the double-click speed as required and
click OK.
The mouse pointer
moves too fast or too
slow
In this instance, you should initially try changing
the speed setting within the Mouse Control utility.
1. Click start followed by Control Panel
followed by Printers and Other Hardware
and then click the Mouse icon.
2. Within the Mouse Properties window, click
the Pointer Options tab.
3. Set the pointer speed as required and click
OK.
If you are still unable to resolve the problem,
contact your reseller, dealer or service provider.