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Troubleshooting
Calibration Problems
144
P1056468-002 105SLPlus™ User Guide 7/3/13
Calibration Problems
Table 16 identifies problems with calibration, the possible causes, and the recommended
solutions.
Table 16 • Calibration Problems
Problem Possible Cause Recommended Solution
Loss of printing
registration on labels.
Excessive vertical
drift in top-of-form
registration.
The platen roller is dirty. Clean the platen roller according to the
instructions in Clean the Printhead and Platen
Roller on page 126.
Media guides are positioned
improperly.
Ensure that the media guides are properly
positioned.
The media type is set
incorrectly.
Set the printer for the correct media type
(non-continuous or continuous) See Media Type
on page 85.
The media is loaded incorrectly
or the media sensor is
positioned improperly.
Reload the media and ensure that the sensor in
use is properly positioned. See Adjust
Transmissive Media Sensors on page 115.
Auto Calibrate failed. Media or ribbon is loaded
incorrectly.
Ensure that media and ribbon are loaded
correctly.
The sensors could not detect the
media or ribbon.
Calibrate the printer. See Calibrate the Ribbon
and Media Sensors Manually on page 106.
The sensors are dirty or
positioned improperly.
Ensure that the sensors are clean and properly
positioned.
The media type is set
incorrectly.
Set the printer for the correct media type
(non-continuous or continuous) See Media Type
on page 85.