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Design and Deployment Checklist
20 Avaya Video Telephony Solution Networking Guide
Feature Interactions and Limitations
Question 1: Is Call Recording, Whisper Page, or Service Observing going to
occur on video calls?
Yes. Expect audio-only calls. It is working as designed. From Avaya Communication
Manager Release 5.0, the ad-hoc video conferencing feature may resolve some of these
limitations.
No.
Question 2: Is “transfer to MGC/RMX” being used for ad-hoc conferencing?
Yes. Avoid scenarios where a user attempts to transfer to a meeting room where tandem
Avaya Communication Manager systems link the user to the Polycom MGC/RMX. Multiple
Avaya Communication Manager shuffling (if allowed) may legitimately block the transfer. A
reattempted transfer should succeed.
No.
Question 3: Should a customer with a network of PBXs trunked together
who will want to deploy ad-hoc video conferencing with Polycom RMXs in
the future deploy those RMXs in a distributed manner?
Yes. Ad-hoc conferencing will require at least one Polycom RMX per active Avaya
Communication Manager system to support future ad-hoc video conferencing via the
Conference button.
No.
Question 4: Have additional media resources been allocated for Avaya
Communication Manager systems that are used for tandem multimedia
calls?
In a typical hub and spoke arrangement of Avaya Communication Manager systems, the
core PABX that is doing the tandem calls between remote PABX systems should have
additional media resources deployed as shuffling to direct-ip is blocked for multimedia calls.
Yes.
No. Expect higher utilization of media resources on tandem Avaya Communication
Manager systems.