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Design and Deployment Checklist
26 Avaya Video Telephony Solution Networking Guide
Question 15: For shared control of IP sets, is the network region of the
Avaya IP Softphone the same as the IP set?
Use the change ip-network-map command to ensure that the Avaya IP Softphone is
mapped to the same network region as the IP set.
Note:
Note: For shared control when using video, the only option supported is via the server.
Do not try using the via the phone (CTI) option.
Yes.
No. Do not do this. This is not supported, so expect undefined results. When using shared
control with video, the network region used for Avaya IP Softphone must match the network
region used by the IP set. For Avaya Communication Manager Release 5.0 and later, this will
not be a limitation.