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NN44400-114 Contact Center Agent Desktop 2 December 2010 105
Web communications
4 Click Close.
5 Repeat step 1 to step 4 to close each additional Web communications contact.
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Sending the chat log in an e-mail message
If your Contact Center is licensed for e-mail, you can send a copy of the
completed text chat log by e-mail to the customer.
Procedure steps
Step Action
1 Below the conversation window, select the envelop icon or the check box next
to it to email the chat log to the customer.
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