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Using your Agent Desktop
28 NN44400-114 Contact Center Agent Desktop 2 December 2010
Logging off from Agent Desktop
Log off from Agent Desktop when you are ready to exit the application.
A warning message appears asking you to confirm that you want to close the
Agent Desktop and log off.
Prerequisites
Ensure that you do not have a contact open. If a contact is open, you must close
the contacts before you log off of the application.
Procedure steps
Step Action
1 On the Agent Desktop Top bar menu, click the Status icon.
2 Click Log Out.
Agent Desktop logs you off. The status icon changes to red and the Top bar
displays the Logged Out status.
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