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66 NN44400-114 Contact Center Agent Desktop 2 December 2010
• Horizontal line-rule support
• Insert image links
• Insert hyperlink
• Text justification
• Numbered lists
• Bulleted lists
These formatting and additional insertion buttons are only displayed on the
e-mail editor toolbar when HTML format e-mail is selected. Plain text format
e-mail do not support text formatting.
Blind carbon copy (Bcc:) is available only when using the e-mail Address Book.