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TROUBLESHOOTING 5 - 10
Unsatisfactory Printing
Slanted printing,
Incorrectly positioned
printing
Are the paper guides in the paper tray set
correctly?
In the paper tray, set the side and end
guides to their correct positions.
See Load A4/Letter Paper in the Paper Tray
on page 2-9.
See Load Envelopes in the Paper Tray on
page 2-15.
Text is blurred. Is the paper damp? Replace the paper.
See Loading Paper and Printing on page
2-9.
Is the media suitable? Replace the media with a recommended
size and type, and confirm that your printer
driver settings are correct.
See Suitable and Unsuitable Paper Types
on page 2-1.
Symptom Possible Cause Action
Unsatisfactory
transparencies
Is the transparency sheet suitable? Use transparencies suitable for use with
this printer.
Is the printer driver configured to print
transparencies?
Make sure that the transparencies is
selected on paper tab on the printer driver
(in Windows
®)
or Page Setup dialog box
(with Macintosh
®
)
Unsatisfactory
envelopes
Are the envelopes of a suitable type? Use envelopes suitable for use with this
printer.
See Suitable and Unsuitable Paper Types
on page 2-1.
Is the printer driver configured to print
envelopes?
Make sure that the envelopes is selected on
paper tab on the printer driver (in
Windows
®)
or Page Setup dialog box (with
Macintosh
®
)
Unsatisfactory
printing
Are the printer driver toner save or
low-resolution functions active?
Change the printer driver settings on the
Print Quality setting of Advanced tab.
Symptom Possible Cause Action