Filter
Top Products
CHAPTER 13 TROUBLESHOOTING
13-2
Installation problems
If you cannot print over the network, check the following:
1.
Make sure that the printer is powered on, is on-line and ready to print.
Verify that the printer and the configuration are good by printing the
configuration page. Refer to the Quick Setup Guide for information on how
to print the configuration page on your print server. If the test fails, check:
a.
If the Alarm LED on the printer front panel is ON or blinking and all of
the LEDs on the back panel - near the UTP (Ethernet) connector - are
OFF, or the Orange (F) LED is blinking, then the network firmware
settings may be corrupted. (NC-2000 series print server users, please
consult the troubleshooting section of the NC-2000 series user guide).
b.
In this event, try to restore the factory default settings of the print server
by pressing the TEST switch on the back panel of the printer for longer
than 5 seconds. Once you have done that, switch the printer off and then
on again, and try to print out the configuration page.
2.
If the configuration page prints but you cannot print documents, try the
following
If none of the following steps are successful, there is almost certainly a hardware or
network problem!