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CHAPTER 13 TROUBLESHOOTING
13-20
7.
Make sure that PROCESSOR=LATSYM is enabled on your VMS print
queue if you get any of the following symptoms:
•
The queue pauses when you power off the print server for no apparent
reason.
•
The print server generates excessive LAT traffic on the network
•
Only one host computer can access the print server, others are locked out.
8.
If the VMS LAT symbiont abruptly terminates and shuts down one or more
queues, the problem may be the result of the inability of the LAT symbiont
to handle the load (particularly if you are printing heavy graphics). Try
creating multiple LAT processors (copy the LATSYM.EXE file) and
splitting the load among these processors.
9.
If your VMS graphics printouts are distorted, make sure that you have the
LTA port set for PASSALL, PASTHRU, and TAB.
10.
If you are having trouble printing PostScript files with VMS (PostScript
errors or no printout), make sure that you have the form set for
NOTRUNCATE and NOWRAP. Also, make sure you are not trying to print
a flag page (unless you are using DCPS) since the flag page in the LAT
symbiont is a non-PostScript text file.
11.
If you are having trouble printing PostScript files (for example, from
DECprint Supervisor or from a Windows-based PATHWORKS PC), try
disabling binary mode on the printer with the command SET PORT P1
BINARY DISABLED.
12.
If you are printing across a wide area network bridge (for example, Vitalink)
and you get paused or stalled queues, increase the print server circuit timer
to 120 milliseconds with the command SET SERVER TRANSMIT 120.
13.
If you can print successfully from PATHWORKS using DOS but have
problems printing from Windows, try increasing the Device Not Selected
and Transmission Retry timeouts from the Windows Printer Manager (select
Printer Setup, select the desired printer, and press the Connect button).