Brother QL-500 Printer User Manual


 
CHAPTER 7 TROUBLESHOOTING
7–11
Paper Jam in the Paper Cassette
13 JAM TRAYS
If a paper jam occurs inside the paper cassette, follow these steps:
1.Pull out the paper cassette.
2.Remove the jammed paper.
Fig. 7-6 Paper Jam at Paper Cassette
3.Install the paper cassette.
!
Caution
Do not pull out the upper paper cassette while paper is being fed from the
lower paper cassette, or it causes a paper jam.
Paper Jam in the Multi-purpose Tray
13 JAM TRAYS
If a paper jam occurs in the multi-purpose tray, follow these steps:
1.Remove the jammed paper in the multi-purpose tray.
2.Reset all the paper on the multi-purpose tray correctly.
3.Open and close the top cover.