Filter
Top Products
CHAPTER 7 TROUBLESHOOTING
7–5
Service Call Messages
Service Call Message Meaning Action
50 FUSER MALF
Malfunction of fuser Turn off the printer. Wait 15
minutes, then turn it on again.
51 LASER BD MALF
Malfunction of laser beam
detector
Turn off the printer. Wait a
few seconds, then turn it on
again.
52 SCANNER MALF
Malfunction of laser scanner
motor
Turn off the printer. Wait a
few seconds, then turn it on
again.
53 DX FAN MALF
Malfunction of fan motor in
the duplex unit.
Turn off the printer. Wait a
few seconds, then turn it on
again.
54 MOTOR MALF
Malfunction of main motor Turn off the printer. Wait a
few seconds, then turn it on
again.
55 HIGH VOL MALF
Malfunction of high voltage
power supply
Turn off the printer. Wait a
few seconds, then turn it on
again.
61 PROG ERROR
Program ROM checksum
error
Turn off the printer. Wait a
few seconds, then turn it on
again.
62 FONT ERROR
Font ROM checksum error Turn off the printer. Wait a
few seconds, then turn it on
again.
63 D-RAM ERROR
D-RAM error Turn off the printer. Wait a
few seconds, then turn it on
again.
66 NV-W ERROR
NV-RAM error Turn off the printer. Wait a
few seconds, then turn it on
again.
67 NV-R ERROR
NV-RAM error Turn off the printer. Wait a
few seconds, then turn it on
again.
68 NV-B ERROR
NV-RAM error Turn off the printer. Wait a
few seconds, then turn it on
again.
60 SYSTEM ERROR
System error Turn off the printer. Wait a
few seconds, then turn it on
again.