Brother HL-960 Printer User Manual


 
CHAPTER 7 TROUBLESHOOTING
7–11
Paper Jam in the Paper Cassette
13 JAM TRAYS
If a paper jam occurs inside the paper cassette, follow these steps:
1. Pull out the paper cassette.
2. Remove the jammed paper.
Fig. 7-6 Paper Jam at Paper Cassette
3. Install the paper cassette.
Caution
Do not pull out the upper paper cassette while paper is being fed from
the lower paper cassette, or it causes a paper jam.
Paper Jam in the Multi-purpose Tray
13 JAM TRAYS
If a paper jam occurs in the multi-purpose tray, follow these steps:
1. Remove the jammed paper in the multi-purpose tray.
2. Reset all the paper on the multi-purpose tray correctly.
3. Open and close the top cover.