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Table 6.3 Service Call Messages
MeaningService Call Message Action
Turn off the printer. Wait
15 minutes, then turn it on
again. See M-14.
Turn off the printer. Wait a
few seconds, then turn it
on again. See M-15.
Turn off the printer. Wait a
few seconds, then turn it
on again. See M-16.
Turn off the printer. Wait a
few seconds, then turn it
on again.
Turn off the printer. Wait a
few seconds, then turn it
on again. See M-11.
Turn off the printer. Wait a
few seconds, then turn it
on again. See M-13.
Turn off the printer. Wait a
few seconds, then turn it
on again.
Turn off the printer. Wait a
few seconds, then turn it
on again.
Turn off the printer. Wait a
few seconds, then turn it
on again.
Turn off the printer. Wait a
few seconds, then turn it
on again.
Turn off the printer. Wait a
few seconds, then turn it
on again.
Turn off the printer. Wait a
few seconds, then turn it
on again.
Turn off the printer. Wait a
few seconds, then turn it
on again.
Malfunction of fuser
Malfunction of laser beam
detector
Malfunction of laser
scanner motor
Malfunction of fan motor in
the duplex unit.
Malfunction of main motor
Malfunction of high-
voltage power supply
Program ROM checksum
error
Font ROM checksum
error
D-RAM error
NV-RAM error
NV-RAM error
NV-RAM error
Error in XXXXX.
Fatal Error Exp.
50 FUSER MALF
51 LASER BD MALF
52 SCANNER MALF
53 DX FAN MALF
54 MOTOR MALF
55 HIGH VOL MALF
61 PROG ERROR
62 FONT ERROR
63 D-RAM ERROR
66 NV-W ERROR
67 NV-R ERROR
68 NV-B ERROR
60 SYSTEM ERROR
XXXXX
99 SERVICE 1
Turn off the printer. Wait a
few seconds, then turn it on
again. If it's still displayed
on the LCD, replace the
Main PCB.