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TROUBLESHOOTING AND ROUTINE MAINTENANCE
Troubleshooting and
Routine Maintenance
Troubleshooting
Brother fax-back system
Brother Customer Service has installed an easy-to-use fax-back system, so
you can get instant answers to common technical questions and product
information for all Brother products. This system is available 24 hours a
day, 7 days a week. You can use the system to send faxes to any fax
machine, not just the one from which you are calling.
If you can’t resolve a difficulty with your machine using this manual, call
our fax-back
system, and follow the voice prompts to receive faxed
instructions about using the system, and an index of fax-back subjects.
USA: 1-800-521-2846
From within Canada: 1-800-681-9838
The Brother fax-back system number (USA only) has been
preprogrammed on One Touch key
01
.
Frequently Asked Questions (FAQs)
You can find more information about Brother products on the World Wide
Web, from product specification sheets to Frequently Asked Questions
(FAQs), it is all there. Visit us at:
http://www.brother.com
Brother Bulletin Board
Brother’s Bulletin Board Numbers are
USA: 1-888-298-3616
From within Canada: 1-514-685-2040
Error Messages
As with any sophisticated office product, errors may sometimes occur. If
this happens, your MFC often identifies the problem and displays an error
message. The table below explains the most common error messages.
You can correct most problems by yourself. If you need additional help,
call the Brother fax-back
system.
USA: 1-800-521-2846
From within Canada: 1-800-681-9838
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