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TROUBLESHOOTING AND ROUTINE MAINTENANCE
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“Unable to write to 1. Make sure the MFC is on (plugged into the
LPT1” or “LPT1 AC outlet) and that it is connected directly
already in use” Error to the computer using the bundled
Message appears. IEEE-1284 bi-directional parallel cable.
The cable must not go through another
“MFC is Busy” or peripheral device (such as a Zip Drive,
“MFC Connect External CD-ROM Drive, or Switch box).
Failure” Error
Message appears. 2. Make sure the MFC is not displaying an
error message on the LCD Display.
3. Make sure no other device drivers, which
also communicate through the parallel port,
are running automatically when you boot up
the computer (such as, drivers for Zip
Drives, External CD-ROM Drive, etc.)
Suggested areas to check: (Load=, Run=
command lines in the win.ini file or the
Statup Group)
4. Check with you computer manufacturer to
confirm that the computer’s parallel port
settings in the BIOS are set to support a
bi-directional machine; i.e. (Parallel Port
Mode – ECP)
LCD does not show Check the video cable connection to the MFC’s
“Video: Press Copy RCA pin jack. Check that the video equipment
Capture Ready.” is sending a signal (video equipment is turned
on and set to the correct setting).
I cannot print from my Check that the DOS application software
application software. interface settings match those of your printer:
for example, if you are using a parallel printer
cable, you would probably set your DOS
software printer port to LPT1. Check for an
error message on the LCD.
The machine prints, This is an indication that your application
but it prints incorrect printer emulation Prints setting and the
information. machine’s printer emulation do not match.
Sometimes Check your application software to make sure
it prints a couple of you selected the correct printer driver. The
characters and then machine emulates HP LaserJet IIP. Try setting
ejects the pages, etc. the machine to HP emulation in Remote
Printer Console and then select the
HP LaserJet IIP printer in your application
software.
Difficulty Suggestions
Software
Difficulties
(Continued)
Video
Capture
Difficulty
DOS Setup
Printing
Difficulties