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Troubleshooting
Error Code Description Action
#0802
(for the
imageCLASS
MF7480 only)
The name of the SMTP server
or POP server in E‑mail/I‑Fax
in Network Settings in System
Settings (from the Additional
Functions screen) is not correct.
– Check the name of the SMTP
server or POP server in E‑mail/I‑
Fax in Network Settings in System
Settings (from the Additional
Functions screen).
–
The DNS (Domain Name System)
server name is not correct.
– Check the settings in DNS (Domain
Name System) Server in IPv4
Settings or IPv6 Settings in TCP/
IP Settings in Network Settings
in System Settings (from the
Additional Functions screen).
–
Connection to the DNS server
failed.
– Check that the DNS server is
functioning normally.
–
#0804
(for the
imageCLASS
MF7480 only)
You have no permission to access the
folder.
Change the setting on the server to
enable access to the folder.
#0806
(for the
imageCLASS
MF7480 only)
An incorrect user name or
password was specified for the
sending of a file to a file server.
– Change the user name or
password.
–
An incorrect destination was
specified for the sending of an
e‑mail message or I‑fax.
– Check the e‑mail or I‑fax address.–
#0808
(for the
imageCLASS
MF7480 only)
A timeout error occurred while the
machine was communicating with
the FTP server.
– Check that the FTP server is
functioning normally, or check the
network status.
–
The FTP server returned an error
while trying to connect. The
destination is not correct. An error
occurred on the server side during
transmission.
– Check that the FTP server is
functioning normally. Check
the network status. Check the
destination setting. Check the
status and setting of the file server.
–
#0810
(for the
imageCLASS
MF7480 only)
A POP server connection error
occurred when receiving an I‑fax.
The POP server returned an error
during the connection.
A timeout error occurred on the
server while connecting to the POP
server.
–
–
–
Check the POP Server name in
E‑mail/I‑Fax in Network Settings in
System Settings (from the Additional
Functions screen). Confirm that the
POP server is functioning normally.
Check the network status.