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Error Code Table (Listed by Number)
13-5
Troubleshooting
13
#0033
Cause You have attempted to send a confidential document to a fax machine that does
not support the use of an ITU-T subaddress.
Remedy Send the document without confidential settings, or send the document to a fax
machine that supports the use of ITU-T subaddresses.
#0034
Cause You sent a confidential document to another fax machine, but it was rejected.
Remedy Contact the other party and confirm the settings of the other party’s confidential
mailbox.
#0035
Cause You have attempted to relay a document to a fax machine that does not support
the use of ITU-T subaddresses.
Remedy Send the document to the fax machine using regular dialing methods.
#0036
Cause You have attempted to relay a document to a fax machine, but it was rejected.
Remedy Contact the other party and confirm that their relay settings match the relay
settings on your machine.
#0037
Cause The memory in your machine is full and cannot store a document for sending or
receiving.
Remedy Before you try to clear the memory, you may want to print a memory list for
reference. (See “Memory Lists,” on p. 12-16.) However, if there are documents in
memory that you do not need, erase those documents from memory.
#0059
Cause The number you had dialed did not match the registered number of the other
party’s fax machine. The other party did not register their fax number, or the
number registered on the other party’s machine is not correct.
Remedy Call the other party and ask them to register the number or correct the number.
Or, set PHONE NO. CHECK from the SYSTEM SETTINGS menu to ‘OFF’ on
your machine.