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Error Code Table (Listed by Number)
13-2
Troubleshooting
13
Error Code Table (Listed by Number)
Errors in reports are recorded as numbers because there is not enough space to
print a detailed description of the error in the report. When errors are recorded in
reports, note the error code number, and check it against the table below to learn
more about what caused the error and how to remedy it.
#0001
Cause A document may be jammed in the ADF (Automatic Document Feeder) when
using direct sending.
Remedy Remove the jammed document and try again. (See Chapter 7,
“Troubleshooting,” in the Reference Guide.)
#0003
Cause The document is longer than 39 3/8'' inches (1 meter) or it has taken more than
32 minutes to send the document when using direct sending.
Remedy Make a reduced copy of the document with a copy machine, then send the copy.
You can also cut the document to the effective scanning size for faxing or
copying. (See “Document Size,” on p. 14-5.)
#0005
Cause 1 The other party’s fax machine did not respond within 55 seconds.
Remedy Send the document again. Contact the other party and have them check their
fax machine. You can try to send the document manually. If you are making an
overseas call, add pauses to the registered number.
Cause 2 The other party is not using a G3 fax machine.
Remedy Check with the other party, and send the document to a G3 fax machine. If the
other party does not have a G3 fax machine, try sending your document using a
transmission mode that the other party supports.