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When Trouble Occurs
13-15
Troubleshooting
13
Cause 2 You have a lot of documents stored in memory.
Remedy Delete the documents you do not need from the memory. (See “Erasing a
Document from Memory,” on p. 9-22.)
Documents are streaked with lines after they print on the other fax machine.
Cause The scanning glass on your machine is not clean.
Remedy Copy a document on your machine, and see if the copy is streaked or dirty. If the
copy is streaked or dirty, clean the scanning glass. (See Chapter
6,“Maintenance,” in the Reference Guide.)
Your documents are printed at a reduced size on the other fax machine.
Cause The document feed guides are not set properly when you scan documents for
sending.
Remedy Make sure the document feed guides are snug against the sides of the
documents you scan for sending. (See “Setting the Document on the Machine,”
on p. 3-3.)
The documents you send are too light.
Cause 1 The Lighter indicator above [Contrast] on your operation panel is ‘ON’.
Remedy Press [Contrast] until ‘Standard’ or ‘Darker’ is selected. (See “Adjusting the Scan
Settings,” on p. 3-4.)
Cause 2 Your original document is too light.
Remedy Press [Contrast] until ‘Darker’ is selected, then try sending again. (See
“Adjusting the Scan Settings,” on p. 3-4.)
Cause 3 The scanning glass on your machine is not clean.
Remedy Copy a document on your machine, and see if the copy is streaked or dirty. If the
copy is streaked or dirty, clean the scanning glass. (See Chapter 6,
“Maintenance,” in the Reference Guide.)
Cannot perform relay sending.
Cause 1 The relay unit does not support ITU-T subaddress/password transactions.
Remedy If the relay unit does not support ITU-T subaddress/password transactions, you
cannot perform relay sending.
Cause 2 The relay unit has not set up a relay group correctly.