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Chapter 11 Troubleshooting 93
If There Are Repeated Paper Jams
Paper jams can occur repeatedly when the roller is not operating correctly, or paper is not loaded
correctly. Paying attention to the following points, reload the paper or clean the roller.
Item to be checked Checking point Corrective action
Roller Is the roller clean? If the roller is dirty, clean it. (
See page 89)
Is the roller operating properly? If the roller is not operating properly,
contact the Canon Customer Care Center.
Paper Do the sheets of paper stick together? Fan the sheets of paper well before loading.
Are the edges of the paper aligned? Align the edges of the paper.
Is the paper guide adjusted correctly? Adjust the paper guide correctly.
Does the paper stack exceed the paper limit
mark?
Make sure the paper stack does not exceed
the paper limit mark when loading.
(See page 22)
Is there any different type of paper in the
paper stack?
Only use the same type of paper.
Does the paper meet the requirements of
this machine?
Use the paper meeting the requirements of
this machine. (
See page 15)