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Chapter 11 Troubleshooting 97
Memory Card Problems (MP370)
X Memory Card Is Not Recognized
X Images On The Memory Card Are Not Recognized
X Cannot Print Correctly From The Memory Card
Cause Action
The memory card is not correctly
inserted into the card slot.
• Reinsert the memory card into the card slot securely. (See page 40)
• Reinsert the memory card into the appropriate card slot.
(See page 40)
• Reinsert the memory card into the card slot with its front side
(labeled side) facing outside. (See page 40)
The xD-Picture Card is directly
inserted into the card slot.
Remove the memory card, insert it into the Compact Flash card
adapter correctly, and insert the Compact Flash card adapter into the
card slot. (See page 40)
The memory card or the Compact
Flash card adapter (in case of
xD-Picture Card) is defective.
Try another memory card, as the first memory card may be damaged.
In this case, reformat the memory card with the digital camera. When
you reformat the memory card with the digital camera, all the data on
the memory card will be deleted. If you can read image data on the
computer, reformat the memory card after you have backed up the
image data.
If you still have problems with another memory card, the Compact
Flash card adapter may be defective, or the card is not operating
correctly with the machine.
Cause Action
There is no image on the memory
card.
Check if there is any image data on the memory card using your
digital camera or computer.
There is some invalid image data
on the memory card.
If < NO FILES ON CARD> is displayed on the LCD, there are only
invalid images on the memory card. If a message is displayed,
see page 109.
Cause Action
“?” is printed in the index. The image data does not comply with the DCF (Design Rule for
Camera File System: Please see URL http:// www.cipa.jp/exifprint/
contents_e/olexif2_e.html) standard, or the image data is not in JPEG
format. Check the image data in your digital camera or computer. Or,
the size of the image data may be too large. If you cannot print the
photograph directly from the machine’s card reader, open the data
and print it from your computer.